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Refund/Return Policy

How do I return an item?

We want you to absolutely love your Wetty.com purchase. If you'd like to return or exchange an item, we will do everything we can (within reason)

Please e-mail us a Refund Application Form in the following format:

Name:
Account Username
Register email:
Address:
Contact No.(Telephone / Mobile)
Order No.:
Product Name:
Receive Date:
Return Date:
Reason: (For feedback purposes)
Price:
Postage/Mailing Cost: (Please attach a copy of postage receipt/document
Bank account details (full name/bank account number/which bank)

Once you have completed the form, please do not hesitate to contact us at 012-2289770. Our administrator will contact you once your request is confirmed, and then we will refund to you within 7 -14 working days.